The comprehensive CSR process comprises of four stages i.e. (1) Planning, (2) Implementation, (3) Monitoring & Evaluation and (4) Documentation & Communication
The key to the success of a project lies in its careful planning. Therefore as the primary beneficiaries are the local populace/residents, NTPC has adopted a bottom up approach for all its planning methodology. All our activities are planned based on Need Assessment Survey and stakeholder consultation - Village Development Advisory Committee (VDAC), Local Administration, Rehabilitation and Periphery Development Advisory Committee (RPDAC), People’s representatives etc.
As all our CSR projects are given the foremost priority, they are carried out in phased manner with clearly defined deliverables and strict timelines and through specialized agencies and Employee Voluntary Organizations for Initiatives in Community Development (EVOICE).
Monitoring & Evaluation
The effectiveness of any progamme lies in its continuous monitoring and periodic evaluation. To this effect, NTPC has devised a two-tier monitoring mechanism involving external as well as internal evaluation. There is regular monitoring at Units, Regions & Corporate Center with monthly & quarterly reporting. A full fledged internal audit is carried out to ensure effective implementation. Independent agencies of repute/standing conduct regular evaluation / Transparent Assessment for gauging the impact of our CSR-CD initiatives as well.
Documentation & Communication
Reliable documentation and communication play a key role for us to reap the full benefits of these initiatives. The two way information flow help in measuring the effectiveness of the programmes, laying the seed of new ideas as well as future planning. Documentation and communication takes the form of annual reports, internet, brochures and reports put before the Committee of Board for CSR.